ADT® Authorized Dealer Serving Elizabethtown & Surrounding Areas
Smiling man speaking with neighbor at the front door
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ tool modernizes the practice of providing a neighbor your house key. It does away with the necessity of physical keys or passcodes and allows you to manage who can go in your Elizabethtown home and for how long. Discover more about how to incorporate it with your ADT home security system and Google Nest cameras. 

How Does ADT Trusted Neighbor Work?

You probably have neighbors you trust to collect your mail, exercise your dog, or water your plants when you leave home. In the past, you would just give them a house key. There’s now a better way. Thanks to ADT's Trusted Neighbor Feature, you’ll never have to be concerned about doors left unsecure or misplaced keys. 

All you need is an ADT home security system, a Google Nest video doorbell, a smart door lock, and the ADT+ app that brings it all together. Here’s how to set it up: 

  1. You give access to a trusted individual, like a neighbor or family member, with the ADT+ app.
  2. Following that, you define permissions. You can provide neighbors with timed access, allowing them to come and go during a designated timeframe, or event-based admittance. To illustrate, if a delivery is delivered, the system can unlock the door to let them take it indoors once it validates them.
  3. After you’ve programmed access, your Google Nest Doorbell camera employs familiar face detection to verify your neighbor as they approach the door.
  4. Your ADT home security will disarm and deactivate the lock when the approachee is confirmed as an authorized user.
  5. You receive instant alerts as your friend, neighbor, or family member enters and departs. The app also provides a complete history. 
  6. After the trusted neighbor departs, your smart door lock secures independently to safeguard your home.

You may authorize access for any person you would like, such as a dog walker, a repair person, or a companion who shows up when you’re out. This feature is also useful during urgent events, specifically when you’re not around. To illustrate, if a water sensor goes off, your system can authorize event-driven access so someone can switch off the water. Setting permissions is easy with the helpful app. 

Make Your Elizabethtown Home More Secure, Convenient, And Connected

ADT Trusted Neighbor is a terrific example of how ADT makes your Elizabethtown home more connected and secure while simplifying your daily life. This service isn’t only for neighbors and relatives, as you’ll appreciate the face recognition and auto-unlock functionality when you’re carrying kids or groceries. When you're inside, the door fastens behind you automatically.

Design Your ADT Home Security System In Elizabethtown With The Latest Features

Enjoy features like ADT Trusted Neighbor and smart video cameras with a modern home security system in Elizabethtown from Secure24 Alarm Systems. An authorized ADT dealer, we’re excited to deliver the latest advancements from the leading name in home security. Dial (270) 262-4315 today to begin. Our knowledgeable team can answer whatever questions you have about ADT+, Google Nest cameras, and how to get everything working together.