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Security Systems in Elizabethtown
December 17, 2021

What Are The Next Steps After Your Home Security Alarms Go Off In Elizabethtown?

A residential security package is designed to protect your home. But what happens if your home security alarms go off in Elizabethtown? What actions should you take to ensure you and all your family members are taken care of?

The first thing to do is not to panic. Know that your 24/7 monitoring experts are there for you. Then proceed with the recommended actions to be prepared for any crisis at your property.

Our 24-Hour Specialists Help You Stay Safe

A 24-hour monitoring agent is alerted in an instant as soon as your Elizabethtown home security alarms go off. When a representative is alerted, they will contact you as quickly as possible to ascertain what set off the security system. Your system may activate in various situations, including:

  • Burglary

  • Fire

  • Water infiltration

  • Alarm tripped by accident

In situations when your system was tripped accidentally—like not remembering that your entry-point sensors are switched on when you open a window— a representative will call to figure out if assistance is required. Supply them with your predetermined password, and they can cancel the alarm.

In the event there is a legitimate crisis, your monitoring team member will summon your local emergency services, including firefighters, EMS, and law enforcement, to your home. They also have the ability to serve as the point of contact in the event nobody is home. The monitoring agent also can apprise emergency services on which security device was set off, helping them prepare for a potentially dangerous situation. Then the agent will stay on the line with you to help you stay in control and inform you what the next steps should be.

Steps to Take if Your Alarm Goes Off In Elizabethtown

Being awoken in the middle of the night to a security warning blaring is understandably frightening—especially if you don’t know why it’s happening. The most beneficial thing you should do is keep yourself in control and take the following actions:

  • First, find a safe location. Collect your family and pets in an expeditious manner and get into a shielded space in the house or depart the home if needed. It's a common tendency to feel like you need to deal with the problem in your home, but this may put you and your family at greater risk. As an alternative, put a priority on keeping you and your family members secure and let the professionals deal with the crisis.

  • Second, use the smartphone’s convenient security app to keep in communication with your monitoring agent. They'll notify responders who will be en route to your property within minutes.

  • Lastly, keep a persistent line of communication with your monitoring specialists and first responders. You are able to be conferenced in, so all parties are talking together. Conversely, if you can't be in direct contact with authorities, you can still receive alerts via text. Even in false alarm situations, it's wise to thoroughly communicate to all parties so you will be ready should a legitimate crisis occur.

Be Prepared For All Security Risks in Elizabethtown with Secure24 Alarm Systems

From false alarms to actual emergencies, Secure24 Alarm Systems works hard to make sure you and your family are completely protected. With around-the-clock monitoring, smart locking systems, and entry-point sensors, your property will turn into the secured refuge you intended it to be. Design your ideal home security solution by filling out the form on this page or reach out to (270) 262-4315 to get started.